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TSTC Forums Forum Index  ~  Announcements  ~  WebAdvisor User Name and Password
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esflores
Posted: Wed May 02, 2007 1:06 pm Reply with quote
Moderator Moderator
Joined: 09 Nov 2006 Posts: 129 Location: System Office
A couple of people have mentioned they are having difficulties understanding how to "Log In' to the TSTC System Forums.

All TSTC employees have a WebAdvisor account; that same user name and account are what is used for The Forum. But, if you've not been in the habit of using WebAdvisor for requesting work orders for maintenance and repairs, reviewing your position summary, leave plan summary and leave detail, then you'll need to discover your WebAdvisor user name and password.

Managing accounts for 11,000+ people which includes faculty, staff and students is an enormous task, so there is a self-management feature on the portal and WebAdvisor.

First go to https://my.tstc.edu/portal

If you don't know your WebAdvisor username, The "What's My Username?" tool on the Help tab in the left side of the screen at MyTSTC can provide this and give you a hint as to how your password was initially setup for you.

If you have changed your password and forgotten it and never setup challenge questions or a password hint to help you remember, then you will need to either 1) submit an online help ticket to your college Help Desk at https://www.tstc.net/helpdesk.asp (we have 24/7 technical support) or

2) call the appropriate help desk depending on where you are located...
TSTC Harlingen at (956) 364-5000
TSTC Marshall at (903) 923-3368
TSTC Waco at (254) 867-3375
TSTC West Texas (325) 235-7355
TSTC System (254) 867-3934.

Once you are given a temporary WebAdvisor password, go into the password management menu and change it, setup your password hint, and challenge questions so you can be validated in the future and manage your own password.

Hopefully this information will help more Forum "wanna be posters" to get setup. If not, let us know how to better help you.

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